As he always mention, end of year 2005 marks the beginning of year 2006, which also means New Year brings new spirit with new resolution. He would believe that he spent his New Year count down quite well, even though there were some miscommunication and dissatisfaction over service issues.
They (two couple, while waiting for Catheryn and Simmy- a total of 6 persons) arrived at hard rock café around 7.30pm, but were told to be at ‘waiting list’. Somehow, they can’t think of any other better place but to wait for the table. They were told to wait around ‘half an hours’ for a table of 6 persons but at the end they waited for more than 2 hours. They were only being able to sit down and enjoy their dinner at 9.45pm!
Despite the fact that we have continuously reminding the guest attendant about their ‘existence’, she passed the table to someone else who came later than them, what’s more, when they questioned her, the attendant claimed that they do not have enough ‘man count’ yet, thus, offering the table to other, she emphasized that they will need to have 6 persons in number-in full, only can take a table of 6!
This is the first time he heard such an absurd excuse for a ‘mishandling’, and what he can’t believe is that it happens in Hard Rock Café – An international chain cum well known restaurant! Well, sometimes, you just have to put our finger cross, because human do make mistake…
Tuesday, January 03, 2006
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